Shipping policy
Processing Time Orders are typically processed within 1-2 business days (Monday-Sunday). You will receive a confirmation email with tracking information once your order ships.
Shipping Rates & Delivery Times
Belgium
- Standard Shipping: 2-4 business days
European Union
- Standard EU Shipping: 5-10 business days. Delivery times may vary depending on your country and customs processing.
Shipping Methods We partner with reliable carriers to ensure your DJAK equipment arrives safely. Larger items such as parallettes and weighted vests are packaged with extra care to prevent damage during transit.
Order Tracking Once your order ships, you'll receive a tracking number via email so you can monitor your delivery status.
Customs & Duties (EU Orders) For orders within the EU, VAT is included in the displayed price. Customers outside Belgium may be responsible for any additional local taxes or customs fees imposed by their country.
Delivery Issues If your order is delayed, damaged, or lost in transit, please contact us immediately. We'll work with the carrier to resolve the issue promptly.
International Shipping We currently ship primarily to Belgium and EU countries. For inquiries about shipping to other regions, please contact us.
Questions? For any shipping-related questions, reach out to our support team at joris.desplenter@djak.be